Feature list

A list of the current feature set of beabee (Last updated: November 10, 2021)

Summary

Areas of beabee

beabee is currently in a beta test phase. First users can manage all their community contacts in beabee (CRM), process payments for memberships, allow their community members access to their own user dashboard to edit their data and also set up variations of polls and surveys to gather input from their community.

Below we list the main functionality available to testers:

Organise

User area for community members

Users can manage their own data and participate in surveys and investigations through their own member or user area.

  • User can login to a member area

  • User can see and update personal information

  • User can view contribution history (coming soon)

  • User can change their contribution (amount/type)

  • User can get notifications about actions to take (set up manually by newsroom)

  • User can participate in surveys

  • User can delete their data (coming soon)

Filter the contact database and create user segments

  • Community Organisers can search the database by using preset or individual filters.

  • Community Organiser can create own filter, combining various data points by using "and/or" logic (e.g. user is a newsletter subscriber and pays more than 5 Euros/month)

  • Community Organiser can filter database by using preset user segments (e.g. membership expiring in 14 days)

  • Community Organiser can save self-created filters as a user segment

Send Emails to segments of users

Community Organisers can send one-off or recurring emails to all users, segments of users or single users in the database. Note: There are no email templates, only simple text emails.

  • Create and save emails as templates (e.g. your welcome message for new users)

  • Set up an email to send out once

  • Set up an email to send out once someone fulfills the criteria for a certain segment (e.g. membership expiring in 14 days)

Mailchimp Synchronisation

Beabee integrates with Mailchimp in order to give a better overview of all community contacts and to keep data up- to-date in both systems.

  • Auto-synching a list/tags of paying users/members in Mailchimp

  • Community Organiser can send newsletters to paying users/members coming through beabee directly through Mailchimp

  • User can subscribe to newsletters in the beabee registration process

Collaborate

Create Callouts / Surveys

Community Organisers and editors can create callouts / surveys directly in beabee. This can be a simple one-line form to allow users to send questions to the newsrooms or a long survey.

  • Community organisers can create a form with an integrated form builder

  • Community organisers can add a number of settings to the call-out like an expiry date, making a survey anonymous or allow to edit answers after submitting.

  • Community organisers can create a thank you message

  • Community organisers can send notifications about new callouts to users via beabee

  • Community organisers can create a link to the callout and send it, e.g. to his newsletter subscribers in Mailchimp

  • Community organisers can flip through single responses and export the responses (as CSV)

  • Users can participate in callouts in beabee

  • Non-paying users / members can participate in callout via Link

  • The action of taking part in a call-out is

Drive Revenue

Payment and sign up

beabee provides newsrooms with their own signup form (compliant with GDPR) and integrates with the payment provider GoCardless, to set up automatic recurring payments from users.

  • Community organiser can customise the signup form by adjusting

    • Logo

    • Colours and fonts

    • Copy

    • Background Image

    • Pre-set-up payment amounts (min. amount)

    • Options for newsletter subscriptions, address for postal delivery, allow user to cover payment provider fee

  • User can set up their payment and sign up to the newsroom's member area without signing up to a third party.

  • User creates an account with their email adress and password when starting contribution

  • User can create a debit charge through GoCardless (frictionsless, directly in the signup form)

  • User can choose payment amount and interval (monthly or yearly)

  • User can take over the monthly fee charged by the payment provider

  • User can subscribe to a newsletter by checking a box

  • User can give consent to receive mail

  • Double-opt-in is implemented in the join flow (GDPR compliant)

Analyse

Beabee at this stage provices very basic analytics

  • Community organisers can see the number of people in a saved segment

  • Community organisers can see how many people took part in a callout / survey

  • Community organisers can see contributions from paying users / members

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