> For the complete documentation index, see [llms.txt](https://wiki.beabee.io/help-center-english/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.beabee.io/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails.md). # Optional: Customise Stripe’s Automatic Emails ### **Emails for direct debit payments** For **direct debit payments**, Stripe automatically sends emails to new members to inform them about the configured direct debit. Emails are sent for the following events: * One-off payment successful * Recurring payment successful * Payment failed * Payment method expiring These emails are mandatory for direct debit payments, and beabee has no control over them. However, we recommend customizing them as much as possible to match your **branding**. Here you can find more information on how to: * [Change the language](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/change-language.md) * [Customize the branding](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/customize-branding.md) * [Change the email domain](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/change-email-domain.md) **BACS direct debit emails**\ The Bacs direct debit scheme has specific requirements for emails: * Confirmation of sign-up: sent when payment details are initially set up * Advance notice of payment: sent two days before a payment. If the amount and interval do not change, this is not required The above emails can be combined into a single email if the first payment takes place within one month. Stripe also has specific requirements if you want to send emails yourself. You can find more details here: **SEPA direct debit emails**\ The SEPA direct debit scheme also has specific requirements for emails: * Advance notice of payment: must be sent for all payments There are specific requirements for these emails. You can find more details here: *** ### **Emails for credit card payments** If you also use other payment methods, such as credit card payments, we recommend enabling automatic emails for these as well. This ensures that members receive a short confirmation email for each payment. Here you can find more information on how to: * [Enable emails for credit card payments](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/enable-emails-for-credit-card-payments.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://wiki.beabee.io/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.