> For the complete documentation index, see [llms.txt](https://wiki.beabee.io/help-center-english/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wiki.beabee.io/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails.md).

# Optional: Customise Stripe’s Automatic Emails

### **Emails for direct debit payments**

For **direct debit payments**, Stripe automatically sends emails to new members to inform them about the configured direct debit. Emails are sent for the following events:

* One-off payment successful
* Recurring payment successful
* Payment failed
* Payment method expiring

These emails are mandatory for direct debit payments, and beabee has no control over them. However, we recommend customizing them as much as possible to match your **branding**.

Here you can find more information on how to:

* [Change the language](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/change-language.md)
* [Customize the branding](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/customize-branding.md)
* [Change the email domain](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/change-email-domain.md)

**BACS direct debit emails**\
The Bacs direct debit scheme has specific requirements for emails:

* Confirmation of sign-up: sent when payment details are initially set up
* Advance notice of payment: sent two days before a payment. If the amount and interval do not change, this is not required

The above emails can be combined into a single email if the first payment takes place within one month.

Stripe also has specific requirements if you want to send emails yourself. You can find more details here: <https://stripe.com/docs/payments/bacs-debit/email-customization#approval-process>

**SEPA direct debit emails**\
The SEPA direct debit scheme also has specific requirements for emails:

* Advance notice of payment: must be sent for all payments

There are specific requirements for these emails. You can find more details here: <https://stripe.com/docs/payments/sepa-debit#debit-notification-emails>

***

### **Emails for credit card payments**

If you also use other payment methods, such as credit card payments, we recommend enabling automatic emails for these as well. This ensures that members receive a short confirmation email for each payment.

Here you can find more information on how to:

* [Enable emails for credit card payments](/help-center-english/onboarding-guide/set-up-payment-provider/optional-customise-stripes-automatic-emails/enable-emails-for-credit-card-payments.md)