# Biggest Success Factors By prioritizing the newsletter as its primary journalistic product, Bürgerportal has successfully cultivated a considerable organic reach and established itself as a dependable digital daily newspaper, reliably delivered to readers' inboxes at 7 a.m. This autonomy over reach, independent of external factors, constitutes one of the two critical success factors for the platform. The other pivotal factor is the "Freundeskreis" community, which not only contributes significantly to the revenue mix but also serves as the heart of Bürgerportal. The entire community journalism approach revolves around this community. Through deep and regular engagement with its members, Bürgerportal has become deeply integrated into the city's social fabric, a feat unmatched by competitors like the Kölner Stadtanzeiger. Moreover, it is through this community that Bürgerportal fulfills its mission of being a comprehensive local journalism provider for Bergisch Gladbach, as community members contribute stories on topics that would otherwise be overlooked due to the constraints of the small team. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://wiki.beabee.io/community-journalismus/english/pioneer-portraits/burgerportal-bergisch-gladbach-germany/biggest-success-factors.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.